The new album - delivery from Rough Trade

I preordered the package from Rough Trade but not had it as yet. Anyone else received their's?

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Permalink Reply by Matt on September 21, 2010 at 13:02
No me neither, had hoped it would have arrived yesterday when it was released....

Just phoned Rough Trade to check, very apologetic guy said they didn't
get the signed stuff until yesterday but they would send out all the preorders
today.
Permalink Reply by Duncan Lee on September 21, 2010 at 19:01
Mine's waiting for me at local PO sorting office, needs a signature, wasn't in when delivering. Drat and Double Drat.

Mind you, tickets for Liverpool gig haven't arrived yet.
Permalink Reply by Duncan Lee on September 23, 2010 at 11:17
NOPE! - wasn't the cd, still waiting - treble drat!
Permalink Reply by Matt on September 22, 2010 at 11:32
Hasn't arrived today.

Phoned again to check that it had been sent yesterday, and was told that it hadn't after all.
The girl I spoke to was really helpful, but said that they had sold all of the
bonus discs in store on Monday, and were waiting for more to arrive in the next
few days, when they would be sent along with the album.
I asked if the signed print would be there too, but she said they had received the wrong print
and that these would now go out at some time in the future.

Not the end of the world I know, but I'm really pissed off that these were ordered over
a month ago, and they haven't managed to at least send them out on release date.
Permalink Reply by Andrew Carmichael on September 22, 2010 at 11:40
That's really disappointing. I think pre-orders should have taken precadence over shop sales. I will be forced to download from iTunes now just to hear it. Don't want to wait any longer
Permalink Reply by Matt on September 22, 2010 at 11:53
Just had another call from Rough Trade.
Apparently 100 bonus discs arrived yesterday, rather than the 350 or so needed for
the preorders. So 100 packages were mailed yesterday, including mine, so it should
arrive tomorrow hopefully. They reckon they should get the rest of the bonus discs
today and mail the rest of the orders out as soon as they do.. I'm sure he also said
the cd covers were signed, I thought it was the print that would be signed?

Re the print, he said they had received some from the record company, but they
were of such poor quality, they refused to send them out.
They are expecting those to arrive by the weekend.
Permalink Reply by Andrew Carmichael on September 22, 2010 at 13:46
Have now downloaded using my emusic subscription so can happily listen on my way home. Still had to use my remaining credits though so hope nothing else I want to download this month
Permalink Reply by Administrator on September 22, 2010 at 14:24
Interesting folks.....We made sure they got all the signed discs and albums from Edwyn by return. So sorry you've had to wait. As for the prints, I want them to be lovely so I will sort it out and if you have to wait, I'll get you something extra. I promise to make this up to you
Grace x
Permalink Reply by Andrew Carmichael on September 22, 2010 at 14:39
Hi Grace
Thanks for taking the time to reply, much appreciated. Don't want to seem like I'm moaning too much, just very keen to get my hands on the CD. A new Orange Juice/Edwyn release is to be savoured. Now, lets hope Domino are on the ball with 'Coals...'
Permalink Reply by Sandy Welsh on September 22, 2010 at 14:37
I have just received a message from Rough Trade shops, they say all signed cds have been sent yesterday and today.
Permalink Reply by Andrew Carmichael on September 22, 2010 at 14:43
Yes, I have just received that email as well. Interestingly, they are blaming the 'supplier'. See below -

Dear customer,
First of all, apologies for the delay in shipping the Edwyn Collins CDs. We were delayed in receiving the signed copies from the supplier, and so could only ship today and yesterday.

They have all now gone out, so expect them any day.

We also however, wanted to let you know that the poster will be sent separately as it needs to be packaged on its own to prevent damage.
Regards,
Will
Permalink Reply by colm mcgregor on September 23, 2010 at 12:12
I got that email yesterday but still nothing from the postie today. Mind you its pissing down in London just now so maybe he's late and might still come. Really wanted to hear the new album on vinyl before tonights show. Spotify just ain't the same. Come on rough trade. Wonder if i'll get mine signed 'cos i ordered the vinyl?

Colm

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